Check your benefits booklet for details. 5 Blue365 is only available to Blue Cross and Blue Shield of Texas (BCBSTX) members with active health plan coverage. Members who do not have an active health plan with BCBSTX will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSTX is that of ...In-Network Providers. Use our National Doctor and Hospital Finder tool to see if your doctor is in our network or to find a doctor, specialist or urgent care center near you. Our network includes over 1.7 million doctors and hospitals plus over 55,000 retail pharmacies in the U.S. You also never need a referral to see a specialist.With the home delivery AllianceRx Walgreen Pharmacy service, BCBSTX STAR, CHIP and STAR Kids members can get up to a 90-day supply of their regular or long-term medicines delivered right to their home. The home delivery pharmacy service offers members: Three ways to order refills: online, by phone or through the mail.Blue Cross and Blue Shield of Texas is pleased to offer health plans for individuals who qualify for the State STAR and CHIP programs. Your health and well-being is our priority. We offer quality-health service, access to our many network providers, and excellent customer service. Learn more about our plan benefits.BCBSTX Mobile App. Features: Find a doctor, hospital or urgent care facility. Access your claims, coverage and deductible information. Ability to view and email your ID. Available …Advantages of Membership. Learn about all the programs available to you and all the Advantages of Membership included with Blue Cross and Blue Shield of Texas plans. Forms and Helpful Resources. Individual Insurance Plans: Applications and Forms. Medicare Supplement Forms. Employer-Offered Coverage: Coverage Forms. …If you need to contact Texas Health Steps, call them toll-free at 1-877-847-8377 (1-877-THSTEPS). Learn more about Texas Health Steps. To ask for a fair hearing, call us at 1-888-657-6061 (TTY: 711). To file a complaint, call us at 1-888-657-6061 (TTY: 711) or write to: Blue Cross and Blue Shield of Texas. Attn: Complaints and Appeals Department.Center for Fertility Care. Blue Distinction ® Centers for Fertility Care focus on in vitro fertilization (IVF) which is the most common assisted reproductive technology (ART) treatment and is widely becoming the preferred option for fertility treatment. Directory of Blue Distinction ® Centers and Blue Distinction ® Centers+ For Fertility.Blue Distinction® Specialty Care. Blue Distinction Centers. Bariatric Surgery; Cardiac Care; Cellular Immunotherapy; Fertility Care; Gene Therapy; Knee and Hip Replacement; ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue ...User ID. Password. Returning Shoppers. Log in for a quote, to compare plans, or to apply now. Talk to a licensed BCBSTX customer service representative. 1-888-672-2583. Monday - Friday. 9am - 4:30pm CST. Blue Access for Members Highlights.A diverse supply chain is critical to our ability to innovate, maximize our operational effectiveness, and ultimately enhance our ability to serve our members. Our total spend with diverse suppliers increased from 6.66% in 2022 to 7.23% in 2023, representing disbursements of $176.7 million to diverse-owned businesses.*.A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 753690.0720 Please submit refunds to: Blue Cross and Blue Shield of Texas Refund and Recovery Dept. 0695 ... Blue Cross and Blue Shield of Texas Dept. 0695 PO Box 120695 Dallas, TX 75312 …Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, TX 75082-4144. FEP Service 4002 Loop 322 Abilene, TX 79602. www.bcbstx.com . Claims/Customer Service. Blue Cross and Blue Shield of Texas P.O. Box 660044. Dallas, TX 75266-0044. Customer Service. 1-800-442-4607. Precertification.Small Business Health Insurance Plans Designed to Fit Any Size Small Business and Budget. Now it is more convenient than ever to purchase small business health insurance coverage for your employees. It shouldn’t be complicated or stressful to shop health insurance for small business. By requesting a Blue Cross and Blue Shield of Texas …For Clinical Payment and Coding policy effective dates for in-network providers, please refer to the effective date listed on the policy. Disclosure notices subject to Title 28 of the Texas Administrative Code are posted at least 90 days in advance of the effective date of the change. All other disclosures will be provided with as much notice ...Preventive care, including immunizations and prescription drug coverage. Low deductibles and 100% coverage of eligible services at the Student Health Center. Access to our local and national Blue Cross and Blue Shield PPO Network. 24/7 Nurseline and Virtual Visits that provides students access to health care from the convenience of their phone ...Get links to current claim forms, understand how to submit claims to BCBSTX, read claim responses and use the Claim Review Form to submit adjustment requests. Also refer to the Provider Tools page on the provider website for convenient tools available. Claim Submission Forms. CMS-1500 User Guide & Tutorial. CMS-1500 Claims Filing Address. Find the phone numbers, addresses and hours of operation for different products and services offered by BCBSTX. Learn how to make a payment, register as a supplier, or get claims and correspondence information. BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID. Payments on the Blue Access for Members Mobile App are here.Fax: (325) 794-2926. Claims: Send Claims Form to: Blue Cross and Blue Shield of Texas. PO Box 660044. Dallas, TX 75266-0044. Learn more about submitting medical and mental health claims. Fraud Hotline: Health care fraud affects health care costs for all of us. Get a Quote/Browse and Buy Plans. Premium Tax Credit Estimator. Individual & Family Plans. Medicare Plans. Log in to Blue Access for Members. Register for Blue Access for Members. Pay My Bill. Blue Cross and Blue Shield of Texas’ integrated claim process will automatically deduct the appropriate funds from your FSA and/or HCA and/or pay the claim from the PPO. If your plan covers non-PPO eligible expenses, send the receipt and claim form to the address on the claim form to receive a reimbursement from your FSA and/or HCA.Blue Premier SM and Blue Premier Access. Blue Essentials HMO SM. MyBlue Health SM. More Searches. Find Providers Outside the U.S. Last Updated: Aug. 14, 2023. ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue …Step Therapy Program Criteria Summary and Fax Form List. If you have questions or concerns regarding these programs, please call Prime Therapeutics at 1-800-289-1525. Review the prior authorization/step therapy program overview list to help you determine which prior authorization form is used for the medication being prescribed.Each Healthy Action will earn you a $25 award. One reward per Healthy Action per year. The Healthy Activity Portal is a website owned and operated by HealthMine, Inc., an independent company that provides digital health and personal clinical engagement tools and services for Blue Cross and Blue Shield of Texas. Health & Wellness News. Blue Cross Blue Shield of Texas - Health Insurance Texas. Get a free instant rate quote and apply online today for Texas health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www.bcbstx.com. The Health of America. Data driven insights, stories of inspired healthcare solutions and the interactive BCBS Health Index. Learn More. Nearly one in three Americans rely on Blue Cross Blue Shield companies for access to safe, quality, and affordable healthcare. Blue Access for Members SM is a powerful tool for managing your Blue Cross and Blue Shield of Texas health plan benefits. You can opt in to receive your mail digitally, find a doctor and review your coverage. Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Dallas. See “North Texas” El Paso. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Suite #300 El Paso, TX 79912 -6156 915-496-6600, press 2 Fax: 915-496-6614General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …Blue Cross and BlueShield of Texas contracts with ModivCare to provide NEMT to STAR members as a covered benefit through Texas Medicaid. Call 1-866-824-1565 between 8 a.m. and 5 p.m. Central Time, Monday through Friday, for more information about NEMT or to schedule a ride. Rides are available 24 hours a day, 7 days a week.Center for Fertility Care. Blue Distinction ® Centers for Fertility Care focus on in vitro fertilization (IVF) which is the most common assisted reproductive technology (ART) treatment and is widely becoming the preferred option for fertility treatment. Directory of Blue Distinction ® Centers and Blue Distinction ® Centers+ For Fertility.Claims and Eligibility. This section presents an introduction to doing business with Blue Cross and Blue Shield of TX (BCBSTX), along with an overview of options and resources that may help you maximize administrative efficiencies in your office. The pages in this section are designed to follow the claim cycle — from the moment a BCBSTX ...Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Find Texas vision and eye care providers near you that are in the Blue Cross and Blue Shield of Texas network.Basic Guest Search. Even if you're not a member, you can answer a few questions to find the right network to search for doctors. Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Please check your benefit booklet or your plan's terms if you are unsure. Blue Cross and Blue Shield of Texas (BCBSTX) launched MyBlue Health, an HMO network, as noted below in the following counties: Jan. 1, 2024. Comal, McLennan, and Rockwall ...Prenatal and Postpartum Care measures the percentage of deliveries in which members: Had a prenatal care visit in the first trimester, on or before the …1. Go Through a Life Event That Qualifies. If you've gone through certain life events, you may be able to enroll in a health plan during Special Enrollment. 2. Understand Your Timeline. In most cases, you have 60 days (including weekends and holidays) from the date of your qualifying life event to buy a new health plan.These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and morePrior Authorization Requests for Medical Care and Medications. Some medical services and medications may need a prior authorization (PA), sometimes called a “pre-authorization,” before care or medication can be covered as a benefit. Ask your provider to go to Prior Authorization Requests to get forms and information on services that may ...Federal Employee Program | Blue Cross and Blue Shield of Texas This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-442-4607.Welcome Blue Cross and Blue Shield of Texas members. Blue365 offers premier health and wellness discounts and is free to join. Join Blue 365. This Week’s Featured Offers . Nutrition. Health&Tea Save 20% on Health-Boosting Tea Products Plus Free Shipping Details 3.0k FavoritesDental Insurance. Under the Affordable Care Act (ACA), dental coverage is free for children 18 and younger and optional for all adults. These dental plans are offered by the government when you enroll during Open Enrollment or with a qualifying life event. You can also enroll with BCBSTX if you need dental coverage in addition to your current plan.All Blue Cross and Blue Shield of Texas Bronze plans offer the same set of health benefits, quality and amount of care. Your Bronze plan options are different in how much you’ll pay each month, how much of your health care bill is covered for things like hospital visits and prescriptions and how much your out-of-pocket costs are: Bronze plans have … Dental Insurance. Under the Affordable Care Act (ACA), dental coverage is free for children 18 and younger and optional for all adults. These dental plans are offered by the government when you enroll during Open Enrollment or with a qualifying life event. You can also enroll with BCBSTX if you need dental coverage in addition to your current plan. BCBSTX vision plans have large provider networks. Based on your location, you may be able to get in-network care at: LensCrafters ®. Pearle Vision. Sears ® Optical. Target Optical ®. Note: If you get coverage through your job, ask your employer’s HR department if vision insurance plans are offered. 1 Coverage Plus Central provides ...Your 2024 Health Plan Options. Your health care coverage is your choice. You can renew your current health plan or enroll in a new health plan during the Open Enrollment Period from. November 1, 2023 - January 16, 2024. Here are your 2 choices: Blue Access for Members SM is a powerful tool for managing your Blue Cross and Blue Shield of Texas health plan benefits. You can opt in to receive your mail digitally, find a doctor and review your coverage. Telemedicine and Telehealth medical services – and procedures – are covered under some Blue Cross and Blue Shield of Texas (BCBSTX) PPO and HMO health …You can choose or change your PCP by calling a BCBSTX Personal Health Assistant toll-free at (800) 252-8039 (TTY: 711) or by logging in to Blue Access for Members SM: Log in to Blue Access for Members. Click on the "Find Care" tab. On the Find Care page, see your current PCP on the right-hand side for each covered family member, if you already ... 24/7 Bilingual Nurseline. Similar to virtual visits, the 24/7 Bilingual Nurseline is a quick and affordable way to get care in English or Spanish. Bilingual nurses are on call to answer your health questions or concerns. Call the 24/7 Bilingual Nurseline at 1-800-581-0368. That’s why Blue Cross and Blue Shield of Texas offers BlueCare Dental plans for everyone in the family. Our dental plans provide you with coverage for preventive services like checkups, cleanings and basic X-rays, as well as procedures like fillings, bridges and crowns. With BlueCare Dental, discounts of 30 to 50% can lower your cost of ... With Blue Access for Producers (BAP), you can: Obtain an instant preliminary quote whenever customers call. View, download, or print the information you need. View product information. View your commission statements. For questions about BAP, contact the Blue Access® Internet Help Desk: 888-706-0583. Mon – Fri: 7 a.m. – 10 p.m. Central Time.Preventive care, including immunizations and prescription drug coverage. Low deductibles and 100% coverage of eligible services at the Student Health Center. Access to our local and national Blue Cross and Blue Shield PPO Network. 24/7 Nurseline and Virtual Visits that provides students access to health care from the convenience of their phone ... Here's How It Works. Using your digital member ID card at your doctor’s office is quick and easy: Step 1. Log in to the BCBSTX mobile app. Step 2. On the dashboard, tap the Member ID Card icon. Step 3. That’s it. You’re now looking at your digital member ID card. With Blue Access for Producers (BAP), you can: Obtain an instant preliminary quote whenever customers call. View, download, or print the information you need. View product information. View your commission statements. For questions about BAP, contact the Blue Access® Internet Help Desk: 888-706-0583. Mon – Fri: 7 a.m. – 10 p.m. Central Time.Compare and apply for health insurance plans in Texas, including individual and family, Medicare, short term and HSA compatible plans. Find a doctor, learn about benefits and …With Blue Access for Producers (BAP), you can: Obtain an instant preliminary quote whenever customers call. View, download, or print the information you need. View product information. View your commission statements. For questions about BAP, contact the Blue Access® Internet Help Desk: 888-706-0583. Mon – Fri: 7 a.m. – 10 p.m. Central Time.Blue Cross Group Medicare Advantage Open Access (PPO)SM Plan. Choose providers that accept Medicare nationwide without network restrictions at the same benefit levels for in and out of network providers. Providers must 1) accept Medicare; 2) agree to see you as a patient; and 3) agree to bill Blue Cross and Blue Shield of Texas (BCBSTX). Blue Access for Members SM is a powerful tool for managing your Blue Cross and Blue Shield of Texas health plan benefits. You can opt in to receive your mail digitally, find a doctor and review your coverage. Aug 8, 2023 · Member Services. We want you to get the most from your plan. In this section, you’ll find resources to help you get started, maximize your benefits, use online tools, learn about claims and more. Choose your plan below to learn more. Blue Cross Medicare Advantage. Blue Cross MedicareRx (PDP) If you are already a member of the Blue Cross and Blue Shield of Texas (BCBSTX) family, discover all the ways you can take advantage of the special features that come with your …A diverse supply chain is critical to our ability to innovate, maximize our operational effectiveness, and ultimately enhance our ability to serve our members. Our total spend with diverse suppliers increased from 6.66% in 2022 to 7.23% in 2023, representing disbursements of $176.7 million to diverse-owned businesses.*.General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and … These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more Find a Dentist. Choose a dental network from the list below to search for a dentist. If your Blue Cross and Blue Shield of Texas plan includes pediatric dental coverage, choose "BlueCare Dental SM " as your network. To find out if your plan includes pediatric dental coverage, please check your Summary of Benefits and Coverage (SBC).Texas: 800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) ... 855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376: CMS 1500 blocks instructions in Medical Billing; BCBS Federal Phone Number ;Blue Cross and Blue Shield of Texas Attn: Enterprise Credentialing P.O. Box 65067 Dallas, TX 75265-0267; Hospital Privileges Requirements. The requirements for hospital/clinical admitting privileges are determined by the professional provider's specialty/provider type.Our customer satisfaction ratings are consistently above 96 percent. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Have a solid track record of achieving first call resolution of members' needs more than 90 …Advantages of Membership. Learn about all the programs available to you and all the Advantages of Membership included with Blue Cross and Blue Shield of Texas plans. Forms and Helpful Resources. Individual Insurance Plans: Applications and Forms. Medicare Supplement Forms. Employer-Offered Coverage: Coverage Forms. …Step Therapy Program Criteria Summary and Fax Form List. If you have questions or concerns regarding these programs, please call Prime Therapeutics at 1-800-289-1525. Review the prior authorization/step therapy program overview list to help you determine which prior authorization form is used for the medication being prescribed. Blue Advantage HMO SM offers 4 Gold plans. Blue Advantage plans are lower-cost HMO plans available to residents across Texas. These plans include a network of over 370 hospitals and over 100,000 doctors. Blue Advantage Plus SM offers 3 Gold plans. Blue Advantage Plus is offered throughout the state of Texas. Last Updated: Aug. 25, 2023. Need to find a doctor who is nearby and provides excellent care? Start your search with Provider Finder to make sure your doctor is in network.Register for Blue Access for Members SM (BAM SM) to access everything you need to stay informed about your health care. Once you register, you’ll enjoy all the benefits: Access your digital member ID card. View claims status and history. Review health care benefit information. Find a doctor or pharmacy near you.Whatever the size of your business, Blue Cross and Blue Shield of Texas (BCBSTX) coverage options can help you create a healthier and more productive workplace that …Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Dallas. See “North Texas” El Paso. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Suite #300 El Paso, TX 79912 -6156 915-496-6600, press 2 Fax: 915-496-6614Whatever the size of your business, Blue Cross and Blue Shield of Texas (BCBSTX) coverage options can help you create a healthier and more productive workplace that …
Your 2024 Health Plan Options. Your health care coverage is your choice. You can renew your current health plan or enroll in a new health plan during the Open Enrollment Period from. November 1, 2023 - January 16, 2024. Here are your 2 choices:. Rome fiumicino location
If you have coverage through Blue Cross and Blue Shield of Texas, vaccinations may be covered under the medical benefit or the prescription drug benefit, based on your plan. Select vaccines can be conveniently administered at a pharmacy near you. These vaccines can help protect you from illnesses such as the flu, pneumonia, shingles, hepatitis ... Blue Cross Blue Shield of Texas - Health Insurance Texas. Get a free instant rate quote and apply online today for Texas health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www.bcbstx.com. Basic Guest Search. Even if you're not a member, you can answer a few questions to find the right network to search for doctors. Search for Doctors as a Guest. In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. In-Network Providers. Use our National Doctor and Hospital Finder tool to see if your doctor is in our network or to find a doctor, specialist or urgent care center near you. Our network includes over 1.7 million doctors and hospitals plus over 55,000 retail pharmacies in the U.S. You also never need a referral to see a specialist. These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more Your member ID card is the fastest way to find your provider. Just type in the first three characters of your ID number. Then, select "Go." We'll immediately redirect you to your provider, where you can access your BCBS login. Find a BCBS Company by Prefix. Phone: 1-972-766-9521. Valerie McKinney. Government Account Representative. West Texas. Email Valerie McKinney. Phone: 1-325-793-4473. Contact Us - Federal Employee Program | Blue Cross and Blue Shield of Texas. Here are some plan highlights. Get a Quote & Apply. Blue Cross Medicare Advantage (HMO) SM. Blue Cross Medicare Advantage (PPO) SM. Typically have lower or $0 monthly premiums. Your care is handled by one primary care provider (PCP) who knows your health history. Your costs will be as low as possible when you see a provider in the network. Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, TX 75082-4144. FEP Service 4002 Loop 322 Abilene, TX 79602. www.bcbstx.com . Claims/Customer Service. Blue Cross and Blue Shield of Texas P.O. Box 660044. Dallas, TX 75266-0044. Customer Service. 1-800-442-4607. Precertification.Health Care Service Corporation (HCSC) is a family of companies operating the Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. Texas Locations. Richardson — Headquarters 1001 E. Lookout Drive Richardson, Texas 75082 Main Switchboard: 1-972-766-6900 Travel Directions. Abilene 4002 E Loop 322 Abilene ...Last Updated: Aug. 25, 2023. Need to find a doctor who is nearby and provides excellent care? Start your search with Provider Finder to make sure your doctor is in network. If you are in a crisis situation and need immediate help finding resources for care, call 1-800-252-8039 (TTY: 711) and ask to speak to a mental health clinician. BCBSTX Personal Health Assistants can help with changing appointments, finding a new provider or answering benefit questions. Whatever the size of your business, Blue Cross and Blue Shield of Texas (BCBSTX) coverage options can help you create a healthier and more productive workplace that …PPO plans let you choose where you go for care, without needing a referral from a primary care provider (PCP) or relying only on providers in your plan's network. They typically have higher monthly premiums and out-of-pocket costs like copays, coinsurance and deductibles. With Blue Cross and Blue Shield of Texas you have different levels of a ...A diverse supply chain is critical to our ability to innovate, maximize our operational effectiveness, and ultimately enhance our ability to serve our members. Our total spend with diverse suppliers increased from 6.66% in 2022 to 7.23% in 2023, representing disbursements of $176.7 million to diverse-owned businesses.*.Telemedicine and Telehealth Services. Telemedicine and Telehealth medical services and procedures are covered under some Blue Cross and Blue Shield of Texas (BCBSTX) PPO and HMO health care plans. If your health plan covers these services, you may get medical care from an in-network doctor or provider by mobile app, online video or phone.Check your benefits booklet for details. 5 Blue365 is only available to Blue Cross and Blue Shield of Texas (BCBSTX) members with active health plan coverage. Members who do not have an active health plan with BCBSTX will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSTX is that of ...Download the BCBSTX mobile app to conveniently access your member information. With the mobile app you can: Find care. Access your Medicare coverage information. Access your temporary digital member ID card, … If you are in a crisis situation and need immediate help finding resources for care, call 1-800-252-8039 (TTY: 711) and ask to speak to a mental health clinician. BCBSTX Personal Health Assistants can help with changing appointments, finding a new provider or answering benefit questions. .